Commonly asked questions

Mobile Car Spa have our own electrical and water supplies on-board each of our vans. So we don't even need to enter your home and make a mess!

You could park your car in your back lane or somewhere with fewer cars and without the danger of fast passing traffic. This would be assessed on our arrival.

Yes, depending on how far exactly a fuel surcharge may be applicable.

We will still come out and valet your vehicle or we can rearrange it for a different day. That one is up to you, unless the weather is very severe and we are forced to cancel. We will always contact you in advance to discuss options.

We accept payment via cash or BACS. Some of our operatives can accept card payments. Payment is to be made once the job is done and you will be issued with a receipt. We can offer invoicing for corporate customers.

We use our deep extraction wet/dry vacuum for maximum deep cleaning power and exceptional results. Unlike some companies that use 'spray on, wipe off' products that simply smear the dirt around we guarantee full extraction of ground in dirt for best results. Our machines leave the upholstery cleaner and fresher. This is also the most effective and safest way for cleaning your vehicles upholstery and floors. If you have leather seats, these will be cleaned using special leather cleaner and then conditioned for that soft, supple and protected feel. Drying time for fabric seats is approximately 8 hours however disposable seat covers can be issued upon request so that you can drive the car immediately after deep cleaning.

It is important to offer your cars paintwork protection from the elements such as tree sap, road salt, smog, dirt, UV rays, cold temperatures and acid rain. These all take their toll on your paintwork by bonding to it and eventually fading it. Ensure your car has a good quality sealant or wax applied from day one! You can usually tell when a re-wax or re-seal is needed when the paintwork ceases to repel water, ether during washing or rain.

A ceramic coating is a chemical polymer solution that is applied to the exterior of a vehicle to protect it from external contamination and oxidation... even light swirl mark damage from poor washing techniques. Unlike a traditional wax which just sits on top of your vehicle’s paintwork, a ceramic coating is applied by hand and blends with your vehicles paint to create an additional layer of protection.

Have our ultra-durable hydrophobic coating applied too and witness water and dirt roll of your vehicle with ease once protected keeping your vehicle looking its very best at all times.

You should find a window sticker stating this vehicle has a paint protection treatment applied along with a certificate in with your vehicles log book. This is for peace of mind and also for a body shop to know to re-apply the treatment should they need to respray an area of the vehicle.

The rain will offer your car a quick rinse and maybe even remove some dust that has landed on your vehicle over the past few days, however the rain is no good to really clean your car. A good wash from Mobile Car Spa will remove stubborn dirt and leave a protected finish each and every time.

To cancel or reschedule please contact us 48 hours in advance of your treatment. Payment will be required for this if it is within the 48 hours. We will take into consideration any extenuating circumstances.

After each job is complete and if it is OK with the customer we like to take a photo of our work and upload it to our constantly updated social media pages. To view each Car Care Professionals social media pages please select their name on the Contact Us section of this website. We have a large number of customers vehicles on our websites Gallery. Click here to be taken to the Gallery.

Click here to be taken to the Areas Covered section on the Contact Us page to see a map of the areas we primarily cover.

Yes. Mobile Car Spa has now been turned into franchise and is offering you the chance to join our team. Visit the Join Our Franchise page to read more about this amazing opportunity.

We recommend starting off with a full valet such as our Premium Deluxe Valet to target every inch of your vehicle, this will give you peace of mind know you have the cleanest car possible. See our valeting services page for details https://www.mobilecarspa.co.uk/valeting-treatments If however, you want something a little more along the lines of long lasting protection I recommend you browse our range of detailing treatments https://www.mobilecarspa.co.uk/detailing

Here you can see the typical classes of vehicle Mobile Car Spa class as Small – Medium – Large – or bigger.

• Small - Typically two to five seater cars with a small body e.g. Mazda MX-5, Vauxhall Corsa, Audi A1, Toyota Yarris.
• Medium - Typically four or five seater cars with a medium body e.g. Audi A3, Ford Focus, BMW 3 Series, Nissan Juke.
• Large - Typically five or seven seater cars with a large body e.g. Range Rover, BMW 5 Series, Toyota Landcruiser, Estate Cars.
• Anything Bigger - Vans, Buses, Lorry's, Horse Transporters, Caravans, Motor-homes Boats and Aircraft. Prices available on enquiry.

Detailing is a term that covers a wide ranged process. The three main components of exterior car detailing are cleaning, polishing, and protecting.

• Cleaning refers to the removal of all foreign surface particles from exterior surfaces through the use of tar and fallout remover, detergents, degreasers and detailing clays. A clay bar helps to clean contamination/dirt from the surface of the clear-coat that cannot be removed through washing, such as; bugs, tar, tree sap, rail dust, paint over-spray, etc.
• This process removes all foreign contaminants and old waxes, leaving the paintwork completely exposed, ready for polishing
• Polishing (Paint Correction) refers to using Electric or Pneumatic machine polishes, which can be Rotary Polishers which have a constant direct spinning action (Direct Drive) or Dual Action Polisher (which uses a Random Orbital Action plus Rotary Action) this is called forced rotation. Specific polishing pads (Foam, Wool or Microfibre) remove microns of clear coat from a vehicle in order to remove fine scratches, swirls marks, oxidation and other imperfections from a painted surface produced from improper washing techniques, drying techniques and other possible causes.
• Protecting involves the application of a protective wax or sealant (in liquid or paste form) that prevents foreign matter (contaminants, pollution) from adhering to the surface of the vehicle, including minerals in water, bugs splatter, tar, dirt and bird muck making cleaning easier in future.
• Remember wax and sealants do were off over time depending on many environmental factors. So always ensure you book in for 'Wax Top Up's' to keep your vehicle protected. A good way to tell when your vehicle needs re-protected is when water beads no longer form after rain fall and ceases to repel water.

Valeting is typically washing, vacuuming, cleaning of the interior including the upholstery and leather. This can be to a high and in-depth level.
Detailing on the other hand is a lot more focused on the level in which you cleanse the vehicles paint work, using clay bars, polishing by hand or machine, the use of long lasting sealants or ceramic coatings.